Virtual assistants are independent contractors hired by clients and business owners to handle administrative tasks. It doesn’t matter which facet of your business you need assistance with, there is a virtual assistant skill for every job!

Services of a Virtual Assistant

As an employer, it is crucial to learn the services of a virtual assistant. You can hire them to do the following tasks:

• Customer support. Handling customer complaints and answering their questions can take up a lot of your time. You have other job roles to fulfill, after all, as a business owner. Hire the right virtual assistant, with the ability to respond quickly to customers, and resolve their issues with patience and expertise. Having good customer support will benefit your business in every way!

• Email Management. A company’s email marketing strategy is generally planned, developed, implemented, and maintained by an Email Marketing Manager. Some freelance virtual assistant jobs include this role. Because of the digital marketing and inbound recruiting they do, Email Marketing Managers are crucial to business success.
• Appointment Setting. Setting appointments for a company is the responsibility of an appointment setter—a common service offered by a virtual assistant. Appointment setters are typically entry-level positions that offer excellent opportunities for career advancement.
• Travel Planning. Making travel arrangements can be a troublesome work for busy business owners like you! Whether you have a business or leisure trip to organize and prepare for, it helps to have a virtual assistant do these tasks for you. Travel planners can take care of booking your flight, securing a hotel room, organizing your itinerary, and even booking a car rental.

• Creating Presentations. If your business requires you to present your brand to prospects and clients frequently, ask your VA to create unique presentations and PowerPoint slides that wow your audience. If you’re looking for a VA who can do this task for you, include “creating presentation slides” into the virtual assistant description on your job post.

Summing It Up:

Aside from the services listed above, there are a lot more that virtual assistants can do. The fundamental step is to decide on services you need from a VA, and choose the applicant that is capable of delivering them.

Delegating key tasks to others can be a difficult transition for many business owners. But as long as you find a qualified and reliable assistant who knows their virtual assistant duties, you should be fine!