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How Virtual Assistants Help Businesses During The 2020 Coronavirus Pandemic

At the peak of the Covid-19 pandemic, global situations became increasingly challenging. At that time, most corporations preferred that their employees work from home. Indeed, virtual assistant support became the buzzword!

Fast forward to today, a virtual assistant is and has remained a key person in the organization, owing to the diverse hats they (remotely) wear at work!

The Rise of Virtual Assistants

The pandemic challenged many businesses, nonprofits, and government agencies. Several employees who had to work from home had no knowledge of or access to the technologies of virtual work. As such, many business leaders tried to make do with the opportunities and resources available. 

COVID-19 may have accelerated the adoption and integration of hiring virtual assistants. Many CEOs and business owners started thinking, “Where can I find a virtual assistant”? Enter today’s most competent virtual assistant companies with seasoned VAs!

Remote Tasks that VAs Can Do During Pandemic

virtual assistants performing remote tasks

  • Outreach and marketing. You could keep your business in the black by hiring a virtual assistant to help with marketing, outreach, and sales.
  • Admin routines. Using a virtual assistant, you can manage a remote team, maintain open communication lines, and run a virtual office.
  • Communication. In a pandemic that prohibited face-to-face communication, a virtual assistant can offer effective communication methods and strategies to ensure everyone is on the same page. They are also in charge of high-level meetings. A VA can organize communication strategies and apply them accordingly.
  • Data entry. A VA can easily handle this task. You can outsource data entry to a VA working remotely if this menial task wastes too much time for your employees and yourself.
  • Schedule management. When your team works from home, coordinating their schedules can be challenging. Your hired VA can get to the role of managing schedules for everyone, resulting in overall productivity.

Top Reasons to Hire Virtual Assistants Even Post-Pandemic

Customer Support

virtual assistant as customer support

During the Covid-19 crisis, customer questions and complaints likely increased significantly. A virtual assistant can handle everything from telephone support to e-mail responses. Even post-pandemic, they remain great at customer support.

Business Scalability

virtual assistants on per project basis

It is not necessary to hire virtual assistants permanently. It is possible to hire them on a project-by-project basis, depending on their abilities and your business needs. Employers can meet the growing employee demand through such partnerships without rushing the hiring process.

Hiring a digital virtual assistant is best because they require no capital expenditures for unnecessary tasks. There are many advantages to using a virtual assistant, not just during these difficult times but every day. If you’re wondering where to find a virtual assistant, the key is to post a job ad, reach out to third-party recruitment sites, or ask for personal referrals from your network.

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